BATMAN and all related characters and elements © & ™ DC Comics. (s17).
Hello Kitty ©'76, '17 SANRIO CO., LTD. Used Under License.
DreamWorks Trolls © 2017 DreamWorks Animation LLC. All Rights Reserved.

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Frequently Asked Questions


  1. On the website where you are asked to enter the security code there should be an image with five letters - this is the security code that we use to prevent fraud. Please simply type in the letters you see in the image.
  2. Please check the error message at the top of the page for details of what error has occurred. If the error message states that the security code you entered was incorrect, please try a new security code and enter just the letters you see in the image.
  3. If your receipt is too long to fit into one image, please fold the receipt to show participating products and the header with store name, purchase date, etc. and then take a picture of the receipt and upload the image on the specified site.
  4. Please note, the following image upload requirements: image must be under 5MB and in the format of PNG, GIF or JPG. If you have further difficulties uploading your receipt, please try to clear browser cache and cookies and upload again. If this persists we also recommend trying a different device. Please contact Customer Support if you require further assistance.
  5. You will receive an email that contains a link to access your Virtual Account. When you receive this email, click the link to activate and view the reward.
  6. You can use this Virtual Account for online shopping wherever Visa debit cards are accepted. This is exclusively an online Virtual Account and cannot be used to make purchases in physical stores. Account is limited to only ecommerce or mail/telephone order.
  7. Your Virtual Account balance including the purchases you make are available online at www.activaterewards.com/oneadaykids/check_balance.
  8. Yes. The expiration date was supplied at the time you received your Virtual Account number. Any balance remaining on the Virtual Account after expiration will not be usable or refundable.
  9. No. This Virtual Account is non-reloadable and cannot be combined with multiple rewards.
  10. There are no fees associated with your Virtual Account; however you can only use your account for purchases before the valid through date. Any remaining balance after the valid through date will be forfeited. For additional information, please refer to the terms in your accountholder agreement.
  11. You can retrieve your virtual account details at any time by visiting www.activaterewards.com/oneadaykids/check_balance, but you must have your original account number to view your account. If you do not have this information then use the link that was provided to you in your confirmation email. If you still experience difficulties please contact Customer Support.
  12. The 3-digit security code is the Virtual Account Verification Value (or CVV2), which is a code required by some online transactions. This code should have been provided to you along with your Virtual Account number.
  13. Please make sure that the online merchant accepts Visa debit cards. If they accept Visa debit cards and your Virtual Account has been denied, please try again and ensure that all the information that you are entering is correct (i.e. Virtual Account number, expiration date, security code, and personal information such as zip code). Verify that you have enough available balance on your Virtual Account to cover your purchases. If your Virtual Account is still being declined please contact Customer Support.
  14. The majority of online merchants do not have the capability to run two forms of payment for one purchase. In this case you must have a Virtual Account balance equal to or greater than the total purchase amount.
  15. Transactions made through fraudulent or unauthorized use cannot be refunded. Please make sure that you keep your Virtual Account details in a secure location.
  16. You are able to receive a return(s) or credit(s) to your virtual account before the valid through date. Any return(s) or credit(s) made to your account after the valid through date will be forfeited.
  17. Please contact Customer Support for further assistance. Be sure to mention what promotion you participated in, and any details of what you need assistance with.

    Our Customer Service hours are 8:00 am - 4:30 pm PST, Monday through Friday (excluding holidays). All emails will be responded to within 2 business days, in the order they were received.
©Bayer 2017
Registration and Receipt Submission Period Ends
10 / 07 / 2017 11:59 pm CST